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Privacy policy

Last updated: [[ date ]]. How Jenevah collects, uses, and protects your personal data, in line with the EU General Data Protection Regulation (GDPR) and French data-protection law.

1. Who we are

Giovanni Mana Mouyabi, operating as Jenevah, is the controller of the personal data collected on this site. For any question about your data, contact jenevah.store@gmail.com.

2. Data we collect

  • When you order: name, shipping address, email, phone number, and payment details (handled directly by our payment provider — we never store your full card number)
  • When you sign up for updates: your email address
  • Automatically, as you browse: IP address, browser type, and pages visited, through cookies and similar technology (see Cookies below)

3. Why we use this data

  • To process and ship your order
  • To contact you about your order — confirmation, tracking, support
  • To send updates you've opted into
  • To improve this site and the buying experience
  • To measure the performance of our ads (Meta/Facebook Ads) and show you more relevant ones, where you've consented to cookies
  • To meet our legal and accounting obligations

4. Cookies and advertising trackers

This site uses cookies, including the Meta (Facebook/Instagram) pixel, to measure how our ads perform and show you relevant ones on those platforms. These are only set after you consent through the cookie banner. You can withdraw consent or change your preferences at any time from that banner or your browser settings.

5. Who we share data with

Only the providers we need to run this store: our hosting platform, our payment processor, our shipping carrier, and Meta (Facebook/Instagram) for advertising, where you've consented. We never sell your data.

6. How long we keep it

For as long as needed for the purposes above, and in line with legal retention periods — notably 10 years for accounting records tied to an order, as required under French law.

7. Your rights

Because Jenevah is operated from France, your data is primarily protected under the GDPR: you have the right to access, correct, delete, restrict, object to, and port your data. To exercise any of these, contact jenevah.store@gmail.com. You can also lodge a complaint with the French data protection authority, the CNIL (www.cnil.fr). If you're located outside the EU, you may have additional rights under your own local law; we'll honor those requests too where we reasonably can.

8. Unsubscribing

You can unsubscribe from our emails at any time using the link at the bottom of any message we send.